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GET
/
v1
/
call-analysis
/
{id}
/
transcription
Retrieve the transcription of an analyzed call
curl --request GET \
  --url https://api.example.com/v1/call-analysis/{id}/transcription \
  --header 'Authorization: Bearer <token>'
{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "status": "PENDING",
  "language": "en",
  "enabled": true,
  "created_at": "2023-11-07T05:31:56Z",
  "created_by": "<string>",
  "segments": {
    "segments": [
      {
        "speaker": "Agent",
        "start": 0,
        "end": 5.2,
        "text": "Thank you for calling..."
      },
      {
        "speaker": "Customer",
        "start": 5.5,
        "end": 12.1,
        "text": "Hi, I have a question..."
      }
    ]
  },
  "transcription": "Agent: Thank you for calling Neuracall support. How may I help you today?\nCustomer: Hi, I have a question about my recent bill...",
  "duration": 324.5,
  "updated_at": "2023-11-07T05:31:56Z",
  "updated_by": "<string>"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
id
string<uuid>
required

Unique identifier of the call analysis

Response

Successful Response

Transcription result for an analyzed call

​
id
string<uuid>
required

Unique identifier for this transcription

​
status
enum<string>
required

Transcription status: PENDING, IN_PROGRESS, COMPLETED, or FAILED

Available options:
PENDING,
FAILED,
IN_PROGRESS,
COMPLETED
​
language
string
required

Detected or specified language code

Example:

"en"

​
enabled
boolean
required

Whether this record is active

Example:

true

​
created_at
string<date-time>
required

Timestamp when transcription was created (UTC)

​
created_by
string
required

System identifier

​
segments
Segments · object

Speaker-segmented transcription with timestamps

Example:
{
  "segments": [
    {
      "speaker": "Agent",
      "start": 0,
      "end": 5.2,
      "text": "Thank you for calling..."
    },
    {
      "speaker": "Customer",
      "start": 5.5,
      "end": 12.1,
      "text": "Hi, I have a question..."
    }
  ]
}
​
transcription
string

Full text transcription of the call

Example:

"Agent: Thank you for calling Neuracall support. How may I help you today?\nCustomer: Hi, I have a question about my recent bill..."

​
duration
number

Audio duration in seconds

Example:

324.5

​
updated_at
string<date-time>

Timestamp of last update (UTC)

​
updated_by
string

System identifier